Story
▶ 13. Writing Business Emails
Jenny: Louise, would you mind proofreading the email?
Louise: In a minute. Just let me finish this sentence. Alright, let’s have a look….
Dear Mr. Hoover,
I hope you are well. I am writing regarding the delayed supplies. We're really sorry for any inconveniences this delay may have caused.
But I can assure you we’ll do everything we can to send it out to you today. Your order will be sent via express delivery this afternoon.
You will receive your supplies in three business days. The courier will provide door-to-door service.
Mr. Hoover, as you know, we provide 24/7 customer support.
If you have any questions please feel free to contact us. We hope that you are satisfied with our performance this time.